HOSE (T-CONNECTOR TO CONTROL UNIT)
I love the air relax and use it frequently. After more than a year, one of the hoses got a small leak due to what I think was my cat's claw getting caught on it - not a defect of the unit itself. I contacted the company and they sent a replacement right away - helpful and courteous service. Easy to put on the new hose replacement in minutes and back in business.
The dog chewed through the tubing on my Air Relax, a few emails with customer support and an order and I’m back up and running.
Needed a part of the hose. Got it in 3 days! Amazing job
Damaged part of my hose, AR replaced it under warranty only charging shipping. Great service. Tranks !
Had an issue with a hose and they sent me a new piece free of charge and now zero issues. Love my air relax!